Arvest Bank mortgage division receives honor from Fannie Mae
Arvest Bank’s mortgage division has been awarded the title of Fannie Mae Servicer Total Achievement and Rewards Performer for 2020, according to a press release.
“The STAR program is a performance management and recognition program based on a framework consistently applied to clearly define industry standards and leading practices,” he said.
Servers are rated on their performance by managing four key metrics: investor reporting, general services, solution delivery, and schedule management. Each manager’s performance in these metrics is compared to the performance of other Fannie Mae loans with similar credit characteristics.
“We all know that 2020 was unlike any other year in recent memory, with many challenges and opportunities,” said Rodney Bechdoldt, executive director of mortgage lending for the mortgage division of Arvest and Arvest Central Mortgage Company.
“Our mortgage management teams have done an outstanding job in staying focused on our clients and providing them with solutions tailored to their many needs. We are honored to receive this recognition and we are more committed than ever to serving our customers.